FAQ

Frequently Asked Questions about Acrylic Wedding Signage

About Our Products

What materials do you use? We use premium acrylic materials in various finishes including gold mirror, silver mirror, frosted, white, black, and beige. All our signs are made from high-quality acrylic that's durable and elegant.

What sizes are available? Our signs come in various sizes depending on the product type. Welcome signs and seating charts are typically larger, while table numbers and place cards are smaller. Custom sizes are available upon request.

Can I customize the design? Absolutely! Every sign is personalized with your custom text, names, dates, and design preferences. We work with you to create the perfect sign for your wedding.

What fonts and styles do you offer? We offer elegant calligraphy and modern fonts to match your wedding aesthetic. You can specify your preferred style when ordering, or we can recommend options based on your theme.

Ordering & Production

How do I place an order? Simply select your desired product, choose your finish, and provide your customization details at checkout. We'll send you a digital proof for approval before production.

How long does production take? Most orders are completed within 1-2 business days after proof approval. During peak wedding season (May-October), production may take 3-4 business days.

Will I see a proof before production? Yes! We send a digital proof for your approval before we begin crafting your sign. This ensures everything is exactly as you envisioned.

Shipping & Delivery

Do you ship internationally? Yes! We offer worldwide free shipping to ensure couples everywhere can enjoy our beautiful acrylic signage.

How long does shipping take? Shipping times vary by location. Domestic orders typically arrive within 1-2 business days, EU within 2-3 business days, USA/Canada within 3-4 business days, while Australia or Asia take within 5-6 business days. A tracking number will be provided.

How are the signs packaged? Each sign is carefully packaged with protective materials to ensure it arrives in perfect condition. We take extra care with fragile finishes like mirrors.

Care & Handling

How do I clean my acrylic signs? Gently wipe with a soft, lint-free cloth. For stubborn marks, use a mild soap and water solution. Avoid harsh chemicals or abrasive materials that could scratch the surface.

Can the signs be used outdoors? Our signs are best suited for indoor use or covered outdoor areas. Direct exposure to harsh weather may affect the finish over time.

Returns & Changes

What is your return policy? Since each sign is custom-made to order, we cannot accept returns unless the item is damaged or defective. Please review your proof carefully before approval.

What if my sign arrives damaged? We take great care in packaging, but if your sign arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement immediately.

Can I make changes after ordering? Changes can be made before proof approval. Once you've approved the proof and production has begun, changes may not be possible.

Still Have Questions?

We're here to help! Contact us at [your email] and we'll be happy to assist you with any questions about our acrylic wedding signage.